The American Medical Writers Association (AMWA), a 501c3 nonprofit professional association, seeks a dynamic and detail-oriented individual to join its team. As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position's value in meeting organizational goals. The Program Assistant position provides critical support to AMWA's two major programs, Membership and Education, in a variety of ways including administrative tasks, direct member and customer service, and project oriented responsibilities.
Membership tasks include ensuring timely and accurate communications to new and renewing members, providing high quality customer service to inquiries via phone and email, and managing AMWA's career services tools. Education tasks include supporting the AMWA certificate programs and online education development. In fulfilling these responsibilities, the Assistant has significant interaction with AMWA members and prospects, including subject matter experts, chapter leaders, and volunteers.
The position requires an organized, enthusiastic, and flexible individual who is capable of handling multiple projects at the same time. The candidate should be capable of incorporating appropriate quality control and service principles into all aspects of their work. The ideal candidate will possess strong computer, writing, and editing skills; and be team-oriented. BA/BS degree is preferred. Experience working with databases, in particular having familiarity with association and learning management systems in a nonprofit/association capacity, is highly preferred.
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