Tuesday, July 5, 2016

Program Associate Position for Recent Grad in Silver Spring

As the nation's children's hospital, the mission of Children's National Medical Center is to excel in Care, Advocacy, Research and Education.  

Position Summary: 
Performs administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment. Performs duties of a confidential nature. Works under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed. 
Minimum Education 

Bachelor's Degree 

Specific Requirements and Preferences 
At least 1 year of related experience. Experience with searching online databases preferred. 
Required Skills/Knowledge 

Excellent analytical skills; Demonstrated proficiency using Microsoft Office including Excel; Excellent written and verbal communication skills; Strong organizational skills. 

Functional Accountabilities 

Administrative Support 
  • Manage day-to-day administrative functions for designated Program such as organizing and maintaining department files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
  • Assist with all levels of internal and external customers, receive and screen calls, correspondence and/or visitors, make travel and meeting arrangements as needed.
  • Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meeting and conferences, etc.).
  • Independently research, develop, and compose presentation materials and speeches in a variety of settings.
  • Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions.

  • Program Coordination 
  • Routinely coordinate and facilitate solutions with internal and external organizations and constituents.
  • Maintain responsibility for application process for designated Program such as Rotating Residents, new hire training, Medical Staff appointments, delivery of services, etc.
  • Maintain designated Program finances such as government reports, charge sheets, and contact with charge entry professionals, etc.

  • Program Knowledge 
  • Apply substantive knowledge in order to assist and represent manager thoroughly in the scope, diversity, and complexity of all program operations and organizational commitments.
  • Demonstrate and apply knowledge of nuances, appropriate protocol, and specific preferences of manager and constituents while performing administrative support tasks.
  • Maintain understanding and awareness of program services, policies, procedures, laws, rules, and regulations.
  • Explain and interpret program information to clients/customers and staff.

  • Apply here.