Tuesday, August 2, 2016

Entry-Level Coordinator, Events and Member Support with the Advisory Board Company, for Recent Grad

The Events and Member Support Department is seeking applicants interested in the position of Meeting Coordinator. 

The Events and Member Support Department is responsible for the strategy, planning, and execution of 275+ member and prospect events annually. Events supported by the Coordinator include large-scale trade shows, high-profile summits, international programs, and small executive-level round-tables. Additionally, the department offers planning support to firm-wide events such as the firm’s annual meeting, Week of Service, Take our Daughters and Sons to Work Day, and nonprofit pro bono events, among others. 

Specific Responsibilities:
 - Collaborate with program teams and meeting planner in developing event strategy; serving as a consultant to the team by bringing forward innovative event ideas and ensuring objectives for each meeting are set and executed upon
 - Manage hotel room blocks including reporting weekly pick-up numbers to the planner, assisting attendees with hotel related questions, and mitigating attrition
 - Identify staff needs for events and recruit individuals from across the firm to support the planner on-site
 - Create and sent strategic meeting communications to registered attendees; working closely with the meeting planner, web team, account management, and marketing to develop a communication plan for each event
 - Uphold the firm’s high service ethic, training staff on event protocols and service standard
 - Manage supplies for each event, ensuring supplies are ordered, shipped, and tracked
 - Assist in the collection, review and analysis of historical meeting data (attendance, room block pick up etc.) in order to predict future trends
 - Provide front-line customer support to those who call the mainline phones
 - Register individuals for events and assist with logistical questions for upcoming meetings
 - Support Concierge as needed in welcoming prospective employees, guests and members to our office

Basic Qualifications: 
 - Bachelor’s Degree 
 - Excellent academic record 
 - Customer service experience
 - Attention to detail
 - Proven experience managing multiple, competing priorities 

Ideal Qualifications:
 - Proven experience managing multiple, competing priorities 
 - Ability to communicate effectively and professionally with both internal and external constituencies 
 - Excellent computer and analytical skills
 - Positive attitude, poise and judgment 
 - Results-oriented; solid work ethic
 - Ability to work in a team-oriented environment 
 - Process improvement 

Read more and apply here.